[Pidgin] #5441: XMPP/Jabber/Gmail and MSN randomly disconnect in 5.4.1 (similar to #5373 and #5438)

[Pidgin]

#5441: XMPP/Jabber/Gmail and MSN randomly disconnect in 5.4.1 (similar to #5373
and #5438)
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  Reporter:  Willscrlt     |       Owner:                                                                          
      Type:  defect        |      Status:  closed                                                                  
  Priority:  minor         |   Milestone:                                                                          
 Component:  pidgin (gtk)  |     Version:  2.4.1                                                                   
Resolution:                |    Keywords:  jabber, msn, GtkEventBox, GtkButton, 2.4.1, 501, feature-not-implemented
   Pending:  0             |  
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Comment (by Willscrlt):

 I'm sorry if I came across as argumentative to the people trying to help.
 I was just "reacting" to the situation rather than "responding"
 intelligently. It happens sometimes. :-)

 I did not respond after the initial comment because I was waiting for a
 more concrete suggestion to work from. The MSN issue was apparently a
 firewall issue. Okay. That didn't help with the Jabber issue, which was
 mostly what was acting up (and still does intermittently, though it's been
 lots better lately). The MSN was more of a fluke than a real problem. The
 Jabber issue was the one that was really irritating me, and I was waiting
 for some feedback on that part.

 Then, seemingly without any warning or cause, the ticket was closed. To me
 it was like, "Oh. I guess they don't care to help resolve this." I went
 into "lurk mode" to see if anyone would ever come up with a possible
 resolution. All I saw were more comments from people suffering the same
 (or seemingly the same) issue.

 I saw the comment "in which the original poster disappear", and that upset
 me. I wasn't (in my mind) the one who disappeared. The ticket had been
 closed while I was waiting for a response. If it was closed how and why
 should I continue to respond. I knew I hadn't disappeared, but rather the
 system had failed to produce any meaningful answers for me.

 Should I have responded to the MSN issue, at least with a "thanks, but
 that doesn't resolve my bigger Jabber issue"? In retrospect, of course I
 should have. But not knowing typical response times for issues or even
 exactly how to report an issue, I didn't. I played the "wait and see"
 card. Well, I saw. The ticket closed.

 I hope that explains the thought process I went through. I'm sure that
 with your experience here you have a totally different perspective. But
 I'm probably not that different from a lot of newbies here... except that
 I've maybe got a bit more experience than many, thus others are probably
 even less patient and get frustrated more easily.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/5441#comment:14>
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