[Pidgin] #1434: idletrack.dll crashes other programs (win98)

Wed May 30 17:30:06 EDT 2007

#1434: idletrack.dll crashes other programs (win98)
------------------------------+---------------------------------------------
  Reporter:  andrixnet        |       Owner:  datallah
      Type:  defect           |      Status:  new     
  Priority:  minor            |   Milestone:          
 Component:  winpidgin (gtk)  |     Version:  2.0.1   
Resolution:                   |    Keywords:          
   Pending:  0                |  
------------------------------+---------------------------------------------
Comment (by andrixnet):

 Initial Comment:
 Ever since I first used gaim (v0.9x) I noticed this :

 happens randomly, but on 2 different win98 systems some
 programs crash while gaim is running, or just after it
 starts.

 2 most often are EXPLORER.EXE and TOTALCMD (versions
 5.5 and all later).

 Crash message is :
 "Microsoft visual C++ runtime library - Runtime Error -
 Program c:\windows\explorer.exe - abnormal program
 termination"

 Or standard "has performed an illegal operation" and
 the details say IDLETRACK.DLL.
 (right now the other message happened, so I can't add
 the details it gives).

 Only happenes when gaim starts or is running for some
 time.
 Gaim is set to idle time reporting - windows usage.
 Happens at random intervals, and does not always affect
 all runining instances of one program. (worst is when
 explorer crashes).

 which dialog i get with the error is also random.

 I notices idletrack.dll comes with gaim.
 Since I just created my account at SF, I report this as
 well.

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 Comment By: Luke Schierer (lschiere)
 Date: 2007-05-13 08:16

 Message:
 Logged In: YES
 user_id=28833
 Originator: NO

 As we have now renamed the project, and are migrating to
 developer.pidgin.im, I am closing this ticket.  Please create a new
 ticket
 at http://developer.pidgin.im if this issue persists with 2.0.0

 ----------------------------------------------------------------------

 Comment By: Andrei B. (andrixnet)
 Date: 2006-05-23 04:16

 Message:
 Logged In: YES
 user_id=1278496

 again, gaim-2.0b3 crashes explorer.exe (taskbar&desktop) on
 win98 on a newly installed system, which has been running
 for 3 days now, and the following error :
 EXPLORER caused an invalid page fault in
 module IDLETRACK.DLL at 01a7:70d016bb.
 Registers:
 EAX=00000041 CS=01a7 EIP=70d016bb EFLGS=00010297
 EBX=007809b0 SS=01af ESP=0065f980 EBP=0065f9e8
 ECX=00000000 DS=01af ESI=0065fa60 FS=12e7
 EDX=ffffffff ES=01af EDI=00000000 GS=0000
 Bytes at CS:EIP:
 83 3b 3c 75 07 89 d8 8b 5d fc c9 c3 c7 04 24 54
 Stack dump:
 0000c028 80006738 00000042 0000830e 61616161 61616161
 41414161 61616141 61616161 41616141 41416141 61616161
 42494c2d 57434347 452d3233 2d322d48

 I only managed to kill explorer.exe with END TASK and the
 start it again (lucky i was running totalcmd :D)

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 Comment By: Andrei B. (andrixnet)
 Date: 2006-05-19 10:07

 Message:
 Logged In: YES
 user_id=1278496

 I just got another error.

 win98, gaim-2.0b3

 Windows is up since yesterday.
 I used gaim today for several hours, then i closed it.

 When i started gaim again, just as the buddy list appeared,
 i moved the mouse over the taskbar when I get this error,
 see attachement.

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 Comment By: Andrei B. (andrixnet)
 Date: 2006-05-19 09:16

 Message:
 Logged In: YES
 user_id=1278496

 I have never been able to get anything from debugger.
 I had many crashes if windows and some programs were running
 for a long time then start gaim.

 now that i switched over to 2.0b3, i get a similar problem,
 also unable to pinpoint it. This is a fresh install of win98
 also. (on 2 computers already).

 if computer ran for a long time (try a day or so), i get this:

 total commander just crashes and closes.
 explorer (yes, the taskbar) crashes with a close dialog, but
 if i press close, it reappears right away, and only if i
 move the mouse over the taskbar. explorer itself doesn't
 close, just gets unusable.

 if i close gaim, i get it functioning again.

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 Comment By: Andrei B. (andrixnet)
 Date: 2005-05-19 04:51

 Message:
 Logged In: YES
 user_id=1278496

 i caught another crash, this time "deskmenu.exe" from
 powertoys died.

 however, it died with error "runtime error" i described in
 the original report, and dr. Watson did not catch it. :(
 However, i think they are related and maybe a fix using the
 crashreport, will work for this type too.

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 Comment By: Andrei B. (andrixnet)
 Date: 2005-05-19 03:24

 Message:
 Logged In: YES
 user_id=1278496

 i just caught a crash.
 having totalcmd running, i just started gaim. it promptly
 crashed totalcmd (lucky it wasn't explorer.exe this time).

 I attach 2 dr.watson reports.

 the close window said the crash was in idletrack.dll

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 Comment By: Daniel Atallah (datallah)
 Date: 2005-05-14 23:02

 Message:
 Logged In: YES
 user_id=325843

 It'll be next to impossible to track this down with out some
 sort of stack trace.

 Please follow the instructions for using dr. watson from:
 http://www.hotcomm.com/FAQ/FAQ_drwatson.asp
 and post the crash log to this bug when you get one (no need
 to email the crash long to the address listed to in the FAQ).

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Ticket URL: <http://developer.pidgin.im/ticket/1434#comment:1>
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